Blizzard Support – Chat Transcript
MY QUESTION: For some reason my Diablo 3 account is under another name. I have the box with the Key code in front of me, but I dont know why I would use a different email when I have had this email since World of Warcraft vanilla release! My husband says he sees two of me on his Battle.net friends list.
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Valaladur: Hello, Hello! This is Game Master Valaladur the “Impalalaer” here to stake this issue into the ground! How are you today?🙂
Kat: Hello Val. I am good thank you.
Valaladur: That is great!😀 Could I get your first and last name to get started here?🙂
Kat: Katlin Mahoney
Valaladur: Well that is a lovely name ^_^ Could I get the emails to both accounts if you are able to do so?🙂
Valaladur: Do you like cats?
Kat: The main account is ***** for username *****, but I don’t know the email for the *****.
Kat: And no I hate cats actually lol they are evil, took over Egypt too easily =D
Valaladur: Haha, cat’s did take over Egypt! They are indeed evil, but they are a laugh to me😛 So let’s see if we can answer this question for the ***** account. What was *****?
Valaladur: This is the email for the account ****
Kat: okay, is there a way I can merge my accounts?
Valaladur: So on the ***** account, it only has a WoW starter account
Valaladur: Now I understand you are trying to find D3 right?
Kat: correct, it is an old account and I think when I input the Diablo account, I was logged into that one so it went under that account, but I no longer use it.
Valaladur: Right on🙂
Valaladur: I think I found it🙂
Valaladur: Name of your *****?
Valaladur: This would be an old answer
Valaladur: You’re on top of it now!
Kat: lol! I’m desperate to replay my D3, cant come between a girl gamer and her video games I guess lol
Valaladur: Well, I couldddd jusssstttt draaaaagggg
Valaladur: Totally kidding
Valaladur: I would never do that🙂
Kat: You’re lucky you’re avatar is cute then!
Valaladur: I think he’s large :O
Valaladur: So in order for me to actually move this D3 over, I would need a photo of your ID to be able to verify the account fully, would this be okay with you?
Valaladur: ***** is the email by the way
Kat: omg that was an old one =(
Valaladur: It’s all good😛
Kat: Yes where can I send the photo ID?
Valaladur: Here ya go🙂
Valaladur: Party time!
Kat: i really hate government photos, they are so ugly! Dont laugh!
Valaladur: A Flower for m’lady!
Kat: okay I think I uploaded it?
Valaladur: I got it🙂
Kat: oki ty
Valaladur: I think your photo is lovely🙂
Valaladur: You smile takes it away!
Kat: awwe, and your avatar is lovely too =D
Valaladur: /bows gracefully
Valaladur: So, M’lady Kat I have successfully moved your D3 over for you!
Kat: Thank you kindly Master Valaladur the Mighty “But Too Big”
Valaladur: I am an Impalalaler!
Kat: You are a Grand Master for doing this for me! Thank you!
Valaladur: /bows gracefully You’re clicking these right?
Kat: Thank you Valaladur! I wish you nothing but many a great tales of cheer and Ale with such lovely wenches to serve thy Game Master! You have been most helpful!